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Check in with Robot Baristas

Christopher Mims, Quartz, An army of robot baristas could mean the end of Starbucks as we know it, here. I like when Rodney Brooks says he loses sleep over the coming technology crisis … that there might not be enough robots to perform all the services we will need in the future.

Starbucks’ 95,000 baristas have a competitor. It doesn’t need sleep. It’s precise in a way that a human could never be. It requires no training. It can’t quit. It has memorized every one of its customers’ orders. There’s never a line for its perfectly turned-out drinks.

It doesn’t require health insurance.

Don’t think of it as the enemy of baristas, insists Kevin Nater, CEO of the company that has produced this technological marvel. Think of it as an instrument people can use to create their ideal coffee experience. Think of it as a cure for “out-of-home coffee drinkers”—Nater’s phrase—sick of an “inconsistent experience.”

 

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